OrderMesh
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Wholesale connectivity & communications

PXC (PlatformX Communications)
order orchestration.

Connect PXC wholesale connectivity, voice, cloud and security products through 1Portal, APIs and its software-defined national network.

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Connector familyWholesale platform & aggregator
Interface route1Portal, APIs and software-defined network
Primary scopeMulti-network wholesale connectivity
What can be orchestrated

A consistent workflow around supplier-specific rules.

OrderMesh connects the repeatable work across qualification, ordering, fulfilment, exception handling and downstream handoff.

  • Qualify and compare the carrier and product options exposed by the operator’s wholesale agreement.
  • Map retail offers to the platform catalogue, supplier product code, term, margin and service options.
  • Coordinate connectivity, IP communications, mobile, cloud, hardware and billing dependencies in one order.
  • Submit orders through the integration interface or coordinate a guided Cloud Market task.
  • Normalise platform and underlying carrier references into one customer-facing milestone timeline.
  • Reconcile open orders, service inventory and downstream billing so partial completion remains visible.
Integration coverage
  1. 01

    Multi-network wholesale connectivity

  2. 02

    Voice, cloud and security

  3. 03

    1Portal and API orchestration

  4. 04

    Connected milestones, exceptions and downstream billing handoff

Example implementation

From validated demand to a billing-ready service.

This workflow shows how OrderMesh connects the supplier journey from initial qualification through delivery, activation and downstream handoff.

  1. 01

    Qualify need

    Capture the customer location, bandwidth, resilience, voice, cloud and security requirements.

  2. 02

    Compare routes

    Return the PXC products and connected network options available for the customer requirement.

  3. 03

    Build solution

    Map the chosen access route and any voice, cloud or security components to the approved retail offer.

  4. 04

    Submit order

    Send the validated order through the connected API or coordinate it through 1Portal without rekeying data.

  5. 05

    Track delivery

    Join PXC and underlying network references, milestones and exceptions into one operational timeline.

  6. 06

    Activate & bill

    Confirm every required component, retain completion evidence and release the service to downstream billing.

Worked scenarioPXC (PlatformX Communications)

Example: deliver the best wholesale route through one platform

A reseller qualifies a customer site, compares the PXC and connected network options available for the requirement, then selects the right access product and adds voice or cloud services.

Operational outcome

OrderMesh keeps the PXC order, underlying network references, delivery milestones and downstream services on one timeline, while historic Virtual1 and TalkTalk Wholesale references remain searchable.

Connected data flow

Know what goes in—and what comes back.

OrderMesh keeps the customer order, supplier references and operational events aligned throughout fulfilment.

OrderMesh sends
  • Customer, site and service address
  • Selected carrier, product and term
  • Connectivity, voice or mobile attributes
  • Hardware and delivery requirements
  • Commercial and billing references
  • Requested activation and migration details
OrderMesh receives
  • Qualification and product options
  • Platform, order and carrier references
  • Provisioning and delivery milestones
  • Appointment, port or hardware status
  • Rejection, delay or action-required reason
  • Activation and billing-ready outcome
Typical scope for this route
  • Multi-network wholesale connectivity
  • Voice, cloud and security
  • 1Portal and API orchestration
Designed for the awkward cases

Failures become owned work, not silent drift.

OrderMesh classifies whether an action is safe to retry, needs a supplier lookup or needs a person. It never assumes a timeout means the supplier did nothing.

  • The preferred carrier or product changes between qualification and order commit.

  • One component of a bundled connectivity, voice or hardware order is rejected.

  • A portal action succeeds but its confirmation is not reflected in the integration feed.

  • The platform and underlying carrier report different delivery states.

  • A completed service is not yet ready for billing because another required component is outstanding.

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Connect the route

Bring PXC (PlatformX Communications) into one complete order journey.

Connect products, orders, supplier milestones, exceptions and downstream systems through one operational workflow.

Plan this integration →
PXC (PlatformX Communications) questions

What teams usually need to know.

What does the PXC (PlatformX Communications) integration cover?

The core scope includes Multi-network wholesale connectivity, Voice, cloud and security, 1Portal and API orchestration, with supplier events connected to the wider OrderMesh order journey.

Which interface does OrderMesh use?

The integration route is “1Portal, APIs and software-defined network”, connecting the supplier workflow to a consistent OrderMesh order record.

Can it update our CRM, billing and customer communications?

Yes. Qualification results, order references, milestones, activation and exceptions can be mapped into the systems and communication flows used by your operation.

What happens when the supplier status is uncertain?

OrderMesh preserves the unknown outcome, performs a safe status lookup or reconciliation, and prevents a blind duplicate submission. A person is assigned when the state cannot be resolved automatically.

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