Bring Metronet-labelled catalogue, order and service records into one searchable delivery and migration workflow.
OrderMesh connects the repeatable work across qualification, ordering, fulfilment, exception handling and downstream handoff.
Business connectivity catalogue
Service reconciliation
Connected route migration
Connected milestones, exceptions and downstream billing handoff
This workflow shows how OrderMesh connects the supplier journey from initial qualification through delivery, activation and downstream handoff.
Capture both sites, bandwidth, resilience, handoff and required service dates.
Request availability or create a governed survey and quotation task.
Record the selected design, term, charges and any wayleave or construction decision.
Submit through the connected route and preserve supplier and internal references.
Track survey, build, access-tail, testing and ready-for-service milestones.
Store service details, complete operational acceptance and trigger billing readiness.
CRM and billing still contain Metronet product names, while operational correspondence uses a different current supplier identity.
OrderMesh links historical and current references, reports unmapped services and preserves service continuity throughout migration.
OrderMesh keeps the customer order, supplier references and operational events aligned throughout fulfilment.
OrderMesh classifies whether an action is safe to retry, needs a supplier lookup or needs a person. It never assumes a timeout means the supplier did nothing.
A survey changes the available design or delivery estimate.
Excess construction charges require customer approval.
A wayleave or landlord dependency blocks the committed plan.
One access tail is delayed on a multi-site or resilient service.
Testing fails or the handoff details do not match the approved design.
Connect products, orders, supplier milestones, exceptions and downstream systems through one operational workflow.
The core scope includes Business connectivity catalogue, Service reconciliation, Connected route migration, with supplier events connected to the wider OrderMesh order journey.
The integration route is “Business connectivity platform”, connecting the supplier workflow to a consistent OrderMesh order record.
Yes. Qualification results, order references, milestones, activation and exceptions can be mapped into the systems and communication flows used by your operation.
OrderMesh preserves the unknown outcome, performs a safe status lookup or reconciliation, and prevents a blind duplicate submission. A person is assigned when the state cannot be resolved automatically.
